This Privacy Policy governs the collection, use, and protection of personal data by AIDIFY through the Needly App and website. By using Needly, you agree to the terms outlined here. If you do not agree, please refrain from using the app or website.
1 Scope of the Privacy Policy
This Privacy Policy applies to:
- Needly App – Available for Android and iOS platforms.
- Needly Website – Hosted at needly.in.
Legal Jurisdiction: Governed under the laws of India; accessible internationally.
2 Data We Collect
Registration Data
When you register on Needly, we collect:
- Full Name
- Email Address
- Phone Number
Purpose: To manage user accounts, subscriptions, and provide core app functionalities.
Emergency Contact Data
- Stored securely on encrypted servers for synchronization across devices.
- Accessible only to the user and not shared with third parties.
Location Data
Needly collects real-time GPS location data during SOS activations. Location data is:
- Only collected when the SOS feature is activated.
- Shared solely with your designated emergency contacts.
- Not stored permanently beyond the active SOS session.
Payment Data
Transactions are handled via third-party processors (Razorpay, Cashfree) under their respective privacy policies.
Performance and Usage Data
- Google Analytics: Tracks app and website usage metrics.
- Firebase CrashAnalytics: Monitors performance and identifies issues.
Note: Only anonymized data is shared with these third parties.
3 Use of Permissions
Needly requires the following permissions to deliver its functionalities:
📍Location
Share real-time location during emergencies.
📷Camera
Capture photos during SOS activation (Premium).
🎙️Audio
Record background audio during emergencies (Premium).
💬SMS
Send emergency messages to designated contacts.
🔋Battery Optimization
Ensures app runs seamlessly in background.
🔔Notifications
Send critical alerts and updates.
♿Accessibility
Quick SOS via shake or volume key (optional).
User Control: Permissions can be managed via device settings.
4 Data Retention Policy
- General Data: Retained until the user explicitly deletes it or their account.
- Emergency Contacts: Users can edit or delete at any time.
- Account Deletion:
- Data permanently deleted within 90 days of a deletion request.
- Subscription data retained until end of active subscription cycle.
5 Cookies and Website Tracking
Types of Cookies Used
- Mandatory Cookies: Essential for website functionality.
- Analytics Cookies: Google Analytics cookies to monitor performance and usage.
User Rights on Cookies
Users from the EU may opt in or out of analytics cookies via browser settings.
6 User Rights
- Access: Request access to personal data stored by us.
- Deletion: Request deletion of account and associated data (within 90 days).
- Modification: Update or edit personal information via app settings.
To exercise these rights, contact us at support@aidify.co
7 Disclaimer of Liability
We strive to maintain Needly functionality; however:
- App performance may be affected by technical issues or network connectivity.
- We are not liable for losses incurred due to app malfunctions or delayed emergency response.
Users are advised to regularly update the app and test functionalities periodically.
8 Data Protection Measures
- Encryption: Data stored on servers and local devices is encrypted.
- Secure Payment: Handled by certified third-party providers.
- Access Controls: Only authorized personnel have access to sensitive data.
9 Policy Updates
Updates will be communicated through:
- Email notifications to registered users.
- Updates on the Privacy Policy page within the app and website.
10 Contact Us
For questions about this Privacy Policy or data practices, reach us at: